Volunteer Activity Profiles

Personalize your volunteers’ profiles

On POINT’s nonprofit dashboard you can see custom profiles for your volunteers that showcases their history of involvement with your organization. See their contact info, attendance rate, total hours, donation history, which events they’ve gone to, and the causes they support. Their activity profile also shows you any groups you’ve assigned them to, and which of your programs they’re involved with.

Ever meet a volunteer who was really great at a certain task, or who mentioned an area of expertise that might be useful to your nonprofit? Add a note on their volunteer profile to remind yourself! You can also use notes to keep track of any trainings or forms volunteers have completed. These notes are only visible to your organization’s admins – not the volunteer.

Build better relationships with volunteers

One really great way to keep volunteers coming back is to show that your organization knows and appreciates them. Take a peek at the people signed up for an upcoming volunteer opportunity, that way you can get to know a little about new volunteers before they show up, or make sure you greet returning volunteers by name. Encourage your admins to add notes about any conversations you have with volunteers that would be helpful to build strong relationships. For example, maybe someone mentions they work for a well-known local business. You can make a note in their profile about it, and reach out to see if their company is interested in group volunteering opportunities, or would be willing to sponsor an upcoming event.