New Help Center and Support Resources
There is a lot that goes into running a volunteer program. That’s why we prioritize support for you that meets where you are. Check out all of our support resources and information below.
👉 Check out our revamped Help Center
With support articles, videos, and more to help you get the answers you need.
👉 Chat with the POINT Team
Can’t find what you need? Our team is here to make your job easier with real humans staffing the chat. You can also email firstname.lastname@example.org anytime, and our incredible team will help there too!
👉 Weekly POINT Crash Course Open Office Hours
Every Wednesday, our team hosts an hour webinar for POINT nonprofit admins. Join us to see a live demo, get tips and tricks, and use our office-hours for Q&A.
👉 Follow the Good POINT Blog
Want more top tips on volunteer management and engagement? Subscribe to the POINT blog, and we’ll send them right to your inbox!
👉 Promotional Assets
Want to tell everyone that your organization is on POINT? We have some design assets you can customize.
If you have a Pro Subscription, you have Priority Support! With your assigned account manager you can skip the line and get one-on-one support when you need it.
You can also always reach out to us through your POINT admin dashboard. Just click “Support” on the left menu, and let us know how we can help!